Terms of Delivery - We Continue to Perfect.

DELIVERY INFORMATION

We send all of our deliveries by DPD so they are usually on less than a 2 day service with tracking information provide.

Standard Delivery:	£5.00 Free on orders over £50 (Please note: For UK Mainland deliveries (excluding highlands, islands and Northern Ireland) will send via DPD every day, for Highlands, Islands and Northern Ireland we will send via Royal Mail on Monday, Wednesday and Friday on an economy service.
Local Collection:	Free – Important information below
Overseas Delivery:	Unable to ship overseas until Corona Virus restrictions have been lifted.

COVID 19 –

We are currently running with a skeleton team, as such there can be slight delay in the dispatching of orders. We are sorry if this causes any inconvenience.

Standard Delivery:

Our standard UK mainland (excluding Highlands, Islands and Northern Ireland delivery is a DPD Next Day delivery service. Highlands, Islands and Northern Ireland orders will be sent via Royal Mail on Monday, Wednesday and Friday on an economy service.

You will receive an email from DPD Local the morning of delivery giving you a one hour delivery slot. If this is not convenient, you can arrange for the delivery day to be changed or for the parcel to be delivered to a neighbour.

Please note, this service is SIGNED FOR and we cannot be liable for the delivery if the recipient is not available to receive the delivery.

If you would like us to re-send the parcel, additional shipping must be paid at £6.50 per parcel.

FREE UK Shipping on orders over £50:

Orders over £50 qualify for FREE UK Shipping, which is dispatched via Royal Mail 48 Hour Delivery. If your order is over 2kg, this will be sent via DPD Next Day Delivery, which will require a signature.

Channel Islands, Isle of Man, Isle of Wight, Sicily Isles, Scottish Highlands, Scottish Islands, Northern Ireland, Republic Of Ireland:

Please Note:

All deliveries will only occur on working days (Mon – Fri), excluding bank holidays. Please note, a signature is required for DPD Next Day delivery, unfortunately we are not responsible for a failed delivery if no one is available to sign for the parcel and the parcel is returned to the DPD sorting office. Re-delivery can be arranged for an additional charge.

Please Note:

Our refund and returns policy is based on providing our customers the best services and the finest quality products.

Unfortunately we can’t offer you an exchange or return due to the nature of our products. Several types of goods are exempt from being returned.

Please Note:

Perishable goods such as food, flowers, newspapers, Gift Cards or magazines cannot be returned. Shipping costs also are non-refundable. But if you find a problem with any of our products or the store or the customer services or even you didn’t like what we sent you, the only thing you need to do is Contacting Us and we will what ever it takes to make things right.

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